Questions tagged #support
It says my account will be locked unless I verify through a link. The sender looks close to official but not quite. How can I tell a genuine Roblox email from a phishing one?
Submitted a ticket through the support form about a missing purchase nine days ago and all I've had is the automated reply. Is there a better route, or do they just take that long?
The virtual assistant keeps closing my case without fixing anything. Is there still a callback option or live chat with a real agent? Problem is a missing purchase on my account.
Billing issue on my EA account and the help site keeps sending me in loops to articles. I'd rather explain it in writing with screenshots. Does EA do email support at all anymore?
Locked out of my account and sent a support ticket over a month ago. Two auto replies, nothing from an actual person. Is that normal, and is there any other way to reach them that gets a response?