#live

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dev_58 Member

Joined: Sep 21, 2026

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Accounts, Purchases & Subscriptions @dev_58 2 weeks ago

The help site keeps sending me in circles through articles and never shows a chat button. I have a problem with a purchase that the guides don't cover. Is there a trick to getting a real person?

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ruthw Member

Joined: Sep 21, 2026

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Accounts, Purchases & Subscriptions @ruthw 1 month ago

Need help with a purchase that never showed up on my account and the help site keeps looping me back to articles. Is live chat still an option somewhere, or do you have to request a callback now?

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