How do you actually reach EA live chat support?

The help site keeps sending me in circles through articles and never shows a chat button. I have a problem with a purchase that the guides don't cover. Is there a trick to getting a real person?
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1 Answer

uric_hq Oct 29, 2026
dev_58
Go through the EA Help site, signed in. Pick the game, your platform and the issue, and at the end it shows the contact options it has for that issue. Chat only appears if it's available for that topic at that time, so if you only see 'request a call' or nothing, try a different issue category or come back during their daytime hours.