roblox says 'an error occurred during authentication' when I log in

Question

can't log in on the desktop app, it just shows that message. the website login works fine on the same pc. cleared cache, reinstalled. anyone know what causes it?

zoem · Answer

check your pc clock first. if windows time is off by a few minutes the desktop app login can fail like that while the website still works. settings > time > sync now.

roblox says 'an error occurred during authentication' when I log in

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